our location

We're tucked into a sunny storefront in Albany Park. We're by appointment only, so please no drop ins- we're very busy baking most days.

Bon Vivant Cakes

4749 N Spaulding Ave

Chicago, IL 60625

Terms & Conditions

ORDER CONFIRMATION

 

Your order and our confirmation of the order are considered a contractual agreement between us for the sale of any Bon Vivant Cake. Please check that all details are correct, and that you understand the full Terms and Conditions before placing your order. Once your order has been received and confirmed, a contract shall come into existence between us and you will henceforth be bound by these Terms and Conditions.

 

The order is an offer by you to enter into a binding contract, which Bon Vivant is free to accept or decline at our absolute discretion. 

 

EVENT + WEDDING DEPOSITS

 

If placing an order significantly in advance of your requested date, a 50% deposit is required to secure your order. The remaining balance is due 4 weeks prior to the event. Of course, you are more than welcome to pay the full amount upfront. 

 

PRICE + PAYMENT

 

When placing an order within the month of your requested date, payment in full is required (as outlined in your order confirmation) within 7 days of invoice—unless otherwise agreed in writing by us. Your booking is not confirmed until full payment is received. 

 

RUSH ORDERS

 

Where the required date for your Order is less than 5 business days away, a rush fee may be incurred.

 

PICKUP/LATE PICKUP FEE

 

Pickup is available from Bon Vivant’s studio kitchen, by appointment only. Please be respectful of my time and arrive punctually to your scheduled pickup appointment. I understand that Chicago traffic can be unpredictable, so if you are running at all late, please call or text the number provided in your confirmation email. If you are more than 30 minutes late to your scheduled pickup time, you will be charged a $50 late fee.

 

ALLERGIES

 

Nuts, gluten, and dairy are present in Bon Vivant’s kitchen, so I cannot guarantee that our products are nut/gluten/dairy free.

 

LOSS OR DAMAGES

 

All goods are packaged with care and attention, and we cannot be held responsible for products lost or damaged after they have left the Bon Vivant studio premises. Once they have traveled beyond Bon Vivant Studio's doorframe, responsibility as a seller ceases to exist and this warranty does not apply to any defect in the products provided arising from damage, accident, negligence by you or any act of a third party, failure to follow instructions, or any alteration you carry out.

 

CHANGE OF DATE

 

If you need to reschedule your order and still require the services of Bon Vivant Cakes, your original deposit is transferable for 12 full weeks prior to your original required date, and can be put towards the booking of a new date should it be available for booking with Bon Vivant Cakes. After this allocated period of time, your deposit is no longer transferable or refundable and will become forfeit.

 

CANCELLATIONS AND REFUNDS

 

A full refund will be issued for any cancellation made formally in writing more than 12 full weeks prior to your required delivery date. If for any reason you wish to cancel your order after this period, we will offer a full refund less the initial 50% deposit paid. However, cancellations made within 14 days are neither refundable nor transferable. In the unlikely event that we are unable to complete your order due to personal circumstance or otherwise, we will offer you a full refund. As Bon Vivant Cakes are food products, we are unable to issue a refund once your Order has been completed.

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Bon Vivant Cakes

Chicago, IL